Refund policy
At Little Mira, we believe in nurturing trust. All our products are made with care. We know the world isn’t perfect, and sometimes, things go wrong. Here’s how we handle them.
Can I change my order once it has been placed?
Once an order is placed, it heads straight into our fulfillment process. We do not accept changes in orders after placement.
However, if you reach out within 30 minutes, we might be able to accommodate a change in either the product or the delivery address, but only if the order hasn’t been processed yet. Final discretion lies with Little Mira.
Can I cancel my order?
Once an order is placed, it cannot be cancelled or modified. We request you to review your order details carefully before completing your purchase.
If you need any assistance, please reach out to us at info@littlemira.in or call us at 9928127005 (Monday to Saturday, 10:00 AM to 6:00 PM).
Our team will be happy to assist you.
We do not offer refunds.
If your order has been damaged in transit or a product arrives broken, we will be sure to issue a credit note after verification. This credit note can be redeemed only on the Little Mira website.
Please ensure you share your Name, Order Number, Date of Purchase, Contact Number, and clear images of the damaged product with our customer care team for quick assistance.
How long does it take to get my credit note?
Once we’ve reviewed and verified the concern (with proofreading below), we’ll issue a credit note within 3-5 business days.
What is your exchange policy?
We do not offer exchanges once a product has been delivered as per your order. However, in case of a verified manufacturing defect or if you receive a damaged product, we’re here to help. Please reach out to us within 24–48 hours of delivery with your Order Number and clear images of the product, and our team will assist you with a replacement after verification.
Important Notes to Raise a Dispute:
Always record an unboxing video at the time of delivery.
Any issue like missing items, damaged goods, or wrong product must be reported within 24 hours of delivery.
If the packaging looks tampered, do not accept it. Once accepted, we won’t be able to take responsibility for damaged/missing items.
What if a product I ordered is out of stock?
While we try our best to keep our inventory updated, sometimes glitches happen. If something you ordered goes out of stock, we’ll inform you within 72 hours.